For a feeling of safety
eBike Lock
Intelligent additional theft protection
Park your eBike and enjoy some carefree downtime: When out and about with an eBike, riders need to know that they can park it safely and securely. A mechanical lock provides basic protection from theft for the eBike, while the eBike Lock smart feature is the ideal complement.
eBike Lock with the smart system
You can easily use the eBike Lock function via the eBike Flow app on eBikes with the smart system. After a one-off installation via the eBike Flow app, the smartphone acts as your digital key for activating motor support. Recognition takes place automatically via Bluetooth technology, so your smartphone can stay in your pocket.
You can also optionally unlock your eBike manually with your smartphone using a button on the home screen. You can also set up the Kiox 300 or Kiox 500 as a key. When you remove the display from the mount, the eBike is additionally protected via eBike Lock. When you reinsert it, motor support is activated. Whether eBike Lock is active and motor support therefore deactivated is indicated by short tones, lights and symbols on the LED Remote, the display or smartphone. If your smartphone gets lost, simply log into the eBike Flow app with your account on another smartphone. eBike Lock in the smart system offers free, additional theft protection and more security for your eBike.
Simple and convenient
The eBike Lock function only needs to be installed once via your eBike Flow app. In the future, when you switch on your eBike, a Bluetooth check takes place to establish whether your smartphone is nearby with the appropriate digital key. Only then is motor support enabled. Your smartphone can stay in your pocket when you turn your eBike on and off.
Digital key
The eBike Lock function turns your smartphone into a digital key for your eBike. Motor support can only be activated if the phone is detected via Bluetooth when the eBike is turned on. If you so wish, you can also unlock the eBike manually using your smartphone – at a single click of a button on the home screen. You can also configure the Kiox 300 or Kiox 500 as a key. When you remove the display from the mount, your eBike is additionally protected. When you insert it again, motor support is activated. eBike Lock is linked to your personal account: If you lose your smartphone, you can deactivate eBike Lock with another smartphone and the eBike Flow app.
Huge benefits with minimal effort
The eBike Lock function is free of charge for the smart system. This additional anti-theft protection is a supplement to the mechanical lock and will help ensure that your eBike will remain safe and sound.
Always up-to-date
The eBike Lock function is the first step towards even more comprehensive theft protection. Thanks to the smart system, these and other innovative features will also be available for your eBike in the future - all over-the-air.
Clear signals for a safe feeling
Acoustic signals from the drive unit and symbols on the LED remote, the display or your smartphone indicate whether your eBike is secured by the automatic theft protection. The acoustic signals can be switched on or off via the eBike Flow app. The visual and acoustic signals let you know immediately whether your eBike is secured or ready to go.
Kiox 300 and eBike Lock
Turn your Kiox 300 or Kiox 500 into a key. It's as intuitive as it sounds: Simply remove the display from the mount and stow it away. This immediately provides additional protection for your eBike. Reinsert the display and use it to activate motor support before riding off. Using the eBike Flow app, you can set up your display as a key with eBike Lock.
LED Remote and eBike Lock
The white LEDs of the LED Remote flash briefly to confirm that eBike Lock is active when switched off. When the remote is switched on, the LEDs flash again, indicating that the eBike is still locked and searching for a key.
eBike Flow app and eBike Lock
If you have activated eBike Lock once via the Flow app, motor support for your eBike will automatically deactivate when you turn it off. To unlock, all you need to do is have your smartphone with you when you turn on the eBike. Your eBike confirms locking and unlocking with short acoustic and light signals. You can also see whether the eBike Lock function is activated on your eBike by checking the home screen or the bike settings.
FAQs & more
Lock is activated by disconnecting the configured on-board computer and deactivated by re-connecting it.
After you have purchased the premium function from the Google Play Store or the Apple App Store, the eBike Lock feature will appear in the eBike Connect app under My eBike.
You can use the My eBike > Lock function menu item to set up the function and activate/deactivate it. To do this, move the slide control to the right or left.
You can install the premium Lock function on up to four eBikes using the same account.