Update and service with the eBike Flow app

Your eBike is getting better and better, is optimally maintained and always feels like new. Through regular updates, we not only improve the functions of your eBike, but also your service experience. So you can enjoy your flow for as long as possible.

A man is sitting at a table, looking at his smartphone and smiling, with an eBike and a plant visible in the background.

Your eBike is a fully networked, constantly evolving intelligent system. It gets better and better over time and is kept up-to-date, even after the purchase. This is thanks to new software installed via updates – in just a few clicks. That is our promise with the smart system.

A woman stands next to her eBike, holding her smartphone and smiling.

Never miss a service appointment again, view all maintenance work, contact your specialist dealer with one click. This is the service of tomorrow – digitalised, paperless and convenient. With full transparency about the condition of your eBike and its components, you can plan reliably and ride with confidence.

Two people are in a bike shop. One person is sitting on a green eBike, wearing a plaid jacket, black jeans, and black shoes. The other person stands next to them, holding a smartphone. In the background, you can see several bikes and modern furnishings.

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A man stands at a bicycle rack, gripping the handlebars of his eBike and tapping on the smartphone mounted in the smartphone grip holder on the eBike.

Updates ensure that your eBike is always up to date and gets even better. You can simply download new eBike functions and transfer them to your eBike via Bluetooth.

Screenshot of a phone with the eBike Flow app open, displays information and settings for the specified eBike.

When a new software update is available, you are notified on the home screen of the eBike Flow app. You can also search for updates manually in the settings or activate automatic updates. This means that new software updates are downloaded automatically.

To the instructions

Homepage of the eBike Flow app with information about the eBike, the battery status, the riding modes, and upcoming maintenance.

Once the software update has been downloaded, it is transferred to the eBike via Bluetooth. You can view the current progress at any time on the home screen. Note: Please do not move the eBike during installation and do not remove any components.

Digital service book

Transparent maintenance with foresight

With the digital service book, your Bosch eBike dealer can enter the information about your service appointments in the eBike Flow app. Simply tap on “My eBike” in the app settings to find documentation of the work performed on your eBike during maintenance – including the results of tests on the performance of your battery.

Cropped phone with the eBike Flow app home open.

My specialist dealer

All your expert’s data at a glance

You can favour your Bosch eBike dealer on the home screen of the eBike Flow app. This means you have all the important contact details quickly to hand and can also view your next service appointment.