Getting to know Flow+

More services. You decide.

Flow+¹ allows you to access additional premium services for your eBike. This ensures that you are better protected from theft, enjoy a more convenient navigation experience and gain more insights into your rides. Choose the option that suits you best: Monthly² or annual subscription.³

Subscription

Monthly subscription²

€4.99 per month

Can be cancelled any time (effective at the end of the selected billing period)²
Automatically renewable

Get started for free
When you use Flow+ for the first time, you can use it with a ConnectModule for free for 12 months – without a ConnectModule, you get one month free.⁴
Subscription

Annual subscription³

€39.99 per year

Can be cancelled any time (effective at the end of the selected billing period)³
Automatically renewable

Get started for free
When you use Flow+ for the first time, you can use it with a ConnectModule for free for 12 months – without a ConnectModule, you get one month free.⁴

Clear and transparent

You are always in control.

Monthly or annual subscription

With both offers, you can see the price and contract term at a glance. This ensures that you know exactly what you’re choosing.

Cancel your subscription any time

You can cancel your Flow+ subscription any time. You can continue to use the premium services until the end of the period you have paid for.

Protecting your data

We handle your personal data with care and comply with statutory requirements. We continue to develop our security measures.

Flow+ comparison

Additional features offered by Flow+

HighlightsFlow+ without ConnectModuleFlow+ with ConnectModuleeBike Flow app
Use the alarm on your eBike and track your location via GPSNoYesNo
Provide additional digital protection for your eBike batteryYesYesNo
Analyse ride data in greater detailYesYesNo
View annual overviewYesYesNo
Check your battery level from anywhereNoYesNo
Share your eBike with family and friendsYesYesNo
Navigate with more detailed mapsYesYesNo
Discover routes in 3DYesYesNo
Enjoy premium services on up to six eBikesYesYesNo
Theft protectionFlow+ without ConnectModuleFlow+ with ConnectModuleeBike Flow app
Lock motor support and use your smartphone as a digital keyYesYesYes
Mark your eBike as stolenYesYesYes
Save eBike data in the eBike passYesYesYes
Generate a digital theft reportYesYesYes
Provide additional digital protection for your eBike batteryYesYesNo
Use the alarm on the eBikeNoYesNo
Receive a message when the eBike is movedNoYesNo
Track the eBike’s location live via GPSNoYesNo
Add location data to the digital theft reportNoYesNo
NavigationFlow+ without ConnectModuleFlow+ with ConnectModuleeBike Flow app
Plan routes and navigateYesYesYes
Select a suitable route profileYesYesYes
Determine the rangeYesYesYes
Save your favourite placesYesYesYes
Select map detailsYesYesYes
View elevation graph for the current rideYesYesYes
Adjust destinations during your rideYesYesYes
Navigate with more detailed mapsYesYesNo
Discover routes in 3DYesYesNo
Riding dataFlow+ without ConnectModuleFlow+ with ConnectModuleeBike Flow app
View and share tour and fitness dataYesYesYes
Display your heart rate during and after your rideYesYesYes
Identify, measure and analyse jumps and tricksYesYesYes
Compare rider power and motor powerYesYesNo
Analyse riding modes usedYesYesNo
View annual overviewYesYesNo
Everyday life and comfortFlow+ without ConnectModuleFlow+ with ConnectModuleeBike Flow app
Customise riding modesYesYesYes
Configure your screen layoutYesYesYes
Use your smartphone as a displayYesYesYes
Manage multiple eBikesYesYesYes
Connect other apps to the eBike Flow appYesYesYes
Connect other devices to the eBikeYesYesYes
Share your eBike with family and friendsYesYesNo
Check your battery level from anywhereNoYesNo
Enjoy premium services on up to six eBikesYesYesNo
Service and HelpFlow+ without ConnectModuleFlow+ with ConnectModuleeBike Flow app
Download updates directly to the eBikeYesYesYes
Document maintenance digitallyYesYesYes
View completed service workYesYesYes
View results on battery statusYesYesYes
Save eBike dealers and find contact detailsYesYesYes
View next service appointmentYesYesYes
Save eBike data and documentsYesYesYes
Ask questions directly in the appYesYesYes
1
5
millions
eBike Flow app downloads up to the end of June 2026
3.8
4.6
out of 5 stars
based on an average of 130,000 reviews (iOS/Android)
5
5.9
billions
Kilometres ridden with the eBike Flow app

FAQs

You can cancel your Flow+ subscription any time. Cancellation takes effect at the end of your chosen billing period, until which time you can continue to use the premium services. 

Yes. Once the free trial or usage period has ended, Flow+ will be automatically renewed as a monthly or annual subscription unless you cancel. Cancellation will take effect at the end of the selected billing period.

If your eBike is fitted with a ConnectModule, you can use Flow+ for free for 12 months. You can try Flow+ for free for one month without a ConnectModule. Both apply if you’re using Flow+ for the first time. Then you will have to pay to use it.

The eBike Flow app is free and offers you a wide range of digital features for your eBike using the smart system. Flow+ enhances the app with paid premium services offering additional theft protection, more detailed navigation, more comprehensive ride statistics and greater convenience.

Flow+ provides additional digital protection for your eBike battery, allows you to share your eBike with family and friends, analyse your ride data in greater detail and access additional map views. If you have a ConnectModule, you have an alarm on your eBike, you receive notifications on your smartphone, GPS tracking and a display showing your eBike battery's current charge level.

No. You can use many Flow+ premium services without a ConnectModule. You do need a ConnectModule to have an alarm on your eBike, receive notifications on your smartphone, use GPS tracking and display the current charge level.

Flow+ is right for you if you want to add digital protection to your eBike, enjoy more detailed navigation, analyse your rides in greater detail or share your eBike with others. The premium services you can use depend on your eBike’s equipment. You can see the differences at a glance in the comparison table on this page.

Flow+ is assigned to your eBike Flow app account. You can manage up to six eBikes in your account and use the relevant premium services available for each one. The services available depend on the equipment of the relevant eBike.

To the Help Center

Download the eBike Flow app and launch Flow+

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