Your safety. Our priority.
eBike battery safety
Safety is our top priority – including our batteries. We show you how we constantly make our batteries safer. And what you can do to be safer on the road.
We want to set standards
Our contribution to safer eBike batteries
Innovative battery technology
Safety measures depending on design and generation.
Mechanical isolation

Electrical isolation

Thermal isolation

Battery Management System (BMS)

Protection against water ingress

How we test batteries
eBike batteries must pass legally prescribed tests before they are allowed on the market. We even go beyond the legal requirements in some tests. In the prescribed short-circuit test, for example, we go beyond the legal requirements and also test the battery cells in other short-circuit scenarios. Crush test, shaker test, drop test and water resistance test are examples of legally required tests.
Crush test This test simulates the incorrect use of a battery and must not be imitated.
A battery is loaded with 1000 times its own weight. This is how we test its safety in the event that strong mechanical pressure is exerted on the battery.
Shaker test
A battery is subjected to vibrations of varying intensity, simulating the load of an entire life cycle on different surfaces. This is how we test its durability.
Drop test This test simulates the incorrect use of a battery and must not be imitated.
A battery is dropped from a height of one meter onto a concrete block. This is how we test its robustness against falls or dropping.
Water resistance test This test simulates the incorrect use of a battery. To protect the electronics, do not clean the battery with a direct water splash and absolutely never use a high-pressure washer.
A battery is subjected to high water pressure of up to 100 bar from various angles. This is how we test its water resistance.
When you buy and use
Your contribution to a safer eBike battery
When buying
If you buy an eBike, make sure that the battery is certified. There are different certifications depending on the region. You will find it marked on the battery.
CE marking


Be careful when buying used batteries to avoid purchasing defective, repaired or stolen products. They may pose a safety risk.
Use our battery check to test your used battery when you buy it. Using the serial number, you can immediately see whether a service case has already been registered for this battery.
When using
Following a few simple rules for charging, storing, maintaining and transporting your battery will help keep it safe and increase its durability. We also show you how to recycle your battery properly.
Before charging
Check the battery for damage before charging and only charge it with compatible chargers, e.g. from Bosch.
Ideal charging temperature
Charge the battery under supervision in a dry and well-ventilated environment at temperatures between 0 and 40 °C.
Protection from the sun
Protect the battery from direct sunlight and keep it away from heat sources and flammable materials.
After charging
Disconnect the battery from the charger after charging and unplug the charger from the mains.
Ideal charge level
A charge level between 30 and 60 % is ideal. This corresponds to 2 to 3 illuminated diodes on the battery display.
Store in a protected area
Store the battery in a well-ventilated place with a smoke detector, away from heat sources and flammable materials.
Remove for storage
If you are not using your eBike for a long period of time or are storing it, remove the battery if possible.
Ideal storage temperature
Ideally, you should store your battery at temperatures between 0 and 20 °C in a dry environment.
Cleaning the battery
Use a damp cloth to clean the surface of the battery.
Cleaning the plug poles
The plug poles should be cleaned occasionally and lightly greased with technical Vaseline.
No high-pressure cleaning
To protect the electronics, do not clean the battery with a direct water splash and absolutely never use a high-pressure washer.
Regular inspection
Have your eBike and battery professionally checked regularly by your bike dealer.
Travel by car
If you are transporting your eBike on a rack, remove the battery if possible and stow it in the car.
Travel by train
On trains, the battery must remain securely mounted during the journey and must not be charged.
On local public transportation
It is often permitted to take an eBike on local public transportation outside of regional peak times.
Travel by air
The transportation of batteries in passenger aircraft is prohibited. We recommend renting an eBike battery at your destination.
Do not dispose of the battery in household waste
Your battery should not be disposed of with household waste, as this can pose a hazard.
To the dealer
Please return your used or defective eBike battery to your bike dealer.
Recycling helps
By recycling properly, you can help to conserve resources and recover raw materials.
You must not open the battery housing. This is reserved exclusively for qualified and trained personnel. If you open the battery, you will interfere with the certified condition. This poses safety risks.

Exchange, don't repair
eBike batteries are wearing parts. For safety reasons, defective, old or used batteries cannot be repaired or refreshed. Take your battery to a bike dealer instead. They will ensure it is properly recycled.
Any questions?
Have a look at our Help Center. We’ve already answered many important questions for you there.