Our promise
Service and quality
Our products stand for high quality and reliability. We extensively test our components to ensure your safety and that of your eBike. To ensure you receive the best service, we train dealers to become Bosch eBike specialists. Whether for personal advice, regular software updates, or comprehensive all-round checks: Together with the dealer's eBike experts, we make sure you enjoy a great riding experience – so you can enjoy your eBike for a long time.
Products and service in the familiar Bosch quality

High level of reliability
Our systems inspire people and offer technology “invented for life.” As you would expect of a Bosch product. Developed for limitless freedom: Drive units, displays and batteries from Bosch eBike Systems deliver high technical quality, and work as a perfectly coordinated team. Together with our digital solutions, the individual components form a perfectly coordinated system that offers a high level of efficiency, safety and comfort. For maximum fun and flow.

Dealer education
Together with highly qualified dealers, Bosch eBike Systems is shaping the mobility of the future: ever more people are switching to eBikes. Any product is only as good as its service, and the same applies to eBikes. Bosch eBike Systems trains the dealers intensively and provides them with extensive products, services, and advertising materials, which can be used in many ways. For individual advice and many satisfied customers.

Service from a dealer
Regular service checks are important to keep your eBike functioning properly. Many dealers offer an initial inspection around four weeks after purchase or after cycling 186 miles. After the initial inspection, the dealer should also anticipate when your next service appointment will be needed, based on the service intervals. You'll receive a reminder on your display. The dealer should also regularly maintain mechanical components such as brakes, brake pads, and tire tread.

Extended availability of spare parts
We want you to be able to rely on your eBike for many years to come. This is why we generally keep spare parts in store for at least six years after our last shipment to the eBike manufacturer. If a spare part is no longer available because individual components are no longer produced by our suppliers, we will recommend a suitable alternative. This means you can continue to use your eBike for a long time, even if something needs to be replaced, and enjoy many carefree miles.
Bosch eBike Systems