Service, information and guidance      

The eBike pros in specialised trade

Expertise in specialised trade

Trained Bosch eBike specialist dealer

Together with highly qualified specialist dealers Bosch eBike systems create the mobility of the future: More and more people get on the eBike. Also with Pedelecs applies: Each product is as good as its service. Bosch eBike Systems trains the specialist dealers intensively and provides them additionally with extensive products, services and advertising materials, which can be used in many ways. For individual advice and many satisfied customers.

Expert-Programme

The specialist dealers are extensively trained in the eBike 'Expert' programme and receive continuous support - a benefit for the end customer, who profits from an especially competent service.

An eBike specialist explains Bosch eBike technology to an elderly couple in front of an information board.

Over 100 leading bicycle brands worldwide rely on components epowered by Bosch.

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Bosch eBike experts excel by virtue of many years of Bosch eBike expertise and excellent advice.350 shops throughout Europe bear this mark.

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The CapacityTester can be used by riders to determine the energy level of their eBike battery. The specialist dealer performs a comprehensive check.

Graphic representation of an eBike battery testing device

A professional diagnostics solution from Bosch means that specialist dealers can read out eBike information. Moreover, your specialist dealer can regularly load software updates. This ensures your eBike is always up to date.

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A first inspection of the eBike by a specialist dealer is recommended after approx. 4 weeks or 300 kilometres. Subsequently, the eBike should be subjected to a comprehensive service check at regular intervals.

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Europe-wide, more than 17,000 specialist dealers are trained annually by Bosch to further optimise local service support and to ensure professional and personal advice.

Bosch expert advisers are available locally in 17 European countries.

Current issues about the eBike

Local information

Bosch eBike Systems offers the specialty dealers a great variety of printed brochures, advertising materials and online tools so that you can be individually informed about the personalised advice around. Estimate together with your dealer the individual range of your eBikes, learn the functions of your Bosch on-board computers or arrange a test ride.

An eBike specialist retailer is on the phone in his store, with several pedelecs visible in the background.

Bike check

Bosch eBike Service

Diagnosis of the Bosch eBike Systems

With the professional DiagnosticTool the dealer can choose your eBike, update it, or perform individual adjustments.

Diagnosis report

The diagnosis report, made with the DiagnosticTool shows you the actual condition of the Bosch eBike components and contains a lot of useful information.

Continuous eBike fun

Many of our components can be obtained with upgrades. So that your eBike is always equipped with the components you want.