RECHTLICHE HINWEISE

Bosch eBike Systems

Privacy policy for the use of our social media channels

Thank you for visiting our social media channel and for your interest in our company and our products.

Data Controller

The Data Controller responsible for processing your data is Bosch eBike Systems.
 

Our contact details are as follows:
Robert Bosch GmbH
Robert-Bosch-Platz 1
70839 Gerlingen-Schillerhöhe, Germany

You can reach us at:
Email address: kontakt@remove.this.bosch.de
Tel.: +49 711 400 40990.

Bosch eBike Systems on Facebook

The following data protection notice applies to our Facebook fan page:

 

"Bosch eBike Systems" – https://www.facebook.com/boschebike

 

Data Controller

Responsibility for the processing of your data via our Fanpage lies with Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland (hereinafter referred to as: Facebook).
Facebook's data protection information applies.

In addition, we are jointly responsible with Facebook, insofar as statistical data are processed on our Fanpage, for so-called insight data. This entails statistical analyses that provide information about the use of our fan page. For more details see https://www.facebook.com/legal/terms/page_controller_addendum

 

Processing of personal data

Data processing by Facebook
Facebook processes your personal data when you visit our fan page. You can find out what personal data is processed by Facebook and what privacy rights you have in relation to Facebook under Facebook's privacy policy mentioned above. We have no influence on data processing by Facebook.


Setting options and access to statistical data
Facebook gives us the following settings options and grants us access to the following data for our fan page:

  • For our fan page or for individual posts published on the fan page, Facebook allows us to set which target group is to be reached. The setting is based on general parameters (e.g. age group, language, region, interests), which can be used to target our content to specific groups. It is not possible for us to address or identify individual persons based on the settings options granted to us by Facebook. 
  • Facebook allows us access to statistical analyses that provide information about the use of our fan page. The analyses visible to us do not allow us to analyse the usage behaviour of individual persons. We can only see aggregated data (including number of hits, likes, followers, region of origin, age group, gender) that provides information about our audience and the usage of our fan page. For more information about the statistics provided by Facebook, please visit en.facebook.com/business/a/page/page-insights.

We have no further influence over Facebook's data processing. We process this data in order to publicise the content on our fan page in a manner appropriate to the target group and to better understand and optimise the use of our fan page.

 

Communication tools that we use to communicate with you
You can send us messages via Facebook. If you send us messages via Facebook, we receive the following data from Facebook:

  • The message itself

  • Your name

  • Your profile picture

  • Any attachments

  • Voice messages

  • Time, date

We use this data to process your request and to offer you support. For example, you can send us questions about our products and services via our fan page, which we will then answer.

The personal data you provide to us will be transferred to the Bosch legal entity responsible for the inquiry (for example, if your inquiry relates to a product or service marketed by another Bosch legal entity). The Bosch legal entity responsible for processing may also be located outside the EEA. In this case we may also transfer your personal data to recipients located outside the EEA in so-called third countries. In this case, we will ensure that an appropriate level of data protection exists at the recipient's site before transferring the data. You can obtain from us an overview of the recipients in third countries and a copy of the specifically agreed regulations to ensure an adequate level of data protection. You can contact us for this. You will find our contact details in the "Contact Us" section.

The legal basis for processing your personal data is our legitimate interest in maintaining and promoting your satisfaction pursuant to Art. 6 (1) f) GDPR or an existing contractual relationship, if any, pursuant to Art. 6 (1) b) GDPR.

Bosch eBike Systems on Instagram

The following privacy notice applies to our Instagram account:

"Bosch eBike Systems" – https://www.instagram.com/boschebikesystems/ 

Data processing by Instagram

Instagram processes your personal data when you visit our Instagram account or interact with one of our posts.

Instagram's privacy policy outlines which personal data is processed by Instagram and which data protection rights you have in relation to Instagram. We have no influence on data processing by Instagram.

As operators of our Instagram account, we can only view your public profile on Instagram. The information that we can see belonging to you depends on your profile settings.

 

Communication tools that we use to communicate with you
You can send us messages via Instagram. If you send us messages via Instagram, we receive the following data from Instagram:

  • The message itself

  • Your name

  • Your profile picture

  • Any attachments

  • Voice messages

  • Time, date

We use this data to process your request and posts and to offer you support. For example, you can send us questions about our products and services via our Instagram account which we will then answer.

In addition, Instagram provides us with so-called page insights data. These are anonymous statistics that help us evaluate the quality of our Instagram account and posts. These statistics are created based on usage data that Instagram collects about your interactions with our Instagram account. We do not have access to this usage data.

This processing is based on our legitimate interest in maintaining and promoting your satisfaction in accordance with Art. 6 (1) f) GDPR. Our concern is to be able to contact you on the basis of your enquiries or contributions, as well as to be able to determine your usage preferences (e.g. number of so-called followers, number of views of individual page areas, user statistics by age, geography and language) and to be able to adapt and improve the offer in our Instagram account to suit the target group as far as possible.

We store your personal data on our systems, i.e. outside of Instagram, insofar as this is necessary for the purposes of collection or there are legal retention obligations.

Bosch eBike Systems on Youtube

The following data protection notice applies to our Youtube channel:

„Bosch eBike Systems“ – https://www.youtube.com/user/boschebikesystems

 

Data Controller

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as "Youtube") is responsible for the collection and further processing of personal user data on Youtube websites).

Youtube's data protection information applies.

Please note that Youtube collects and processes certain information about your visit to our Youtube channel even if you do not have a Youtube user account or are not logged in to Youtube.

Only your public profile on Youtube is visible to us as operators of our Youtube channel. Which information is visible here depends on the settings in your profile.

 

Communication tools that we use to communicate with you
If you send us messages via Youtube, we receive the following data from Youtube:

  • The message itself

  • Your name

  • Your profile picture

  • Any attachments

  • Time, date

We use this data to process your request and posts and to offer you support. For example, you can send us questions about our products and services via our Youtube channel which we will then answer.

In addition, Youtube provides us with so-called Analytics data. This data contains anonymous statistics that we use to evaluate the quality of our Youtube channel and content. These statistics are generated on the basis of usage data that Youtube collects about your interaction with our Youtube channel. We do not have access to this usage data.

This processing is based on our legitimate interest in maintaining and promoting your satisfaction in accordance with Art. 6 (1) f) GDPR. Our concern is to be able to contact you on the basis of your enquiries or contributions, as well as to be able to determine your usage preferences (e.g. number of so-called followers, number of views of individual page areas, user statistics by age, geography and language) and to be able to adapt and improve the offer in our Youtube channel to suit the target group as far as possible.

Bosch eBike Systems on Twitter

The following data protection notice applies to our Twitter accounts:

Bosch eBike Systems – https://twitter.com/boschebikeus

 

Data Controller

Responsibility for processing your data on the Twitter platform lies with Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland (hereinafter referred to as: Twitter).

Twitter's data protection information applies.

Please note that Twitter processes certain information about your visit to our Twitter account even if you do not have a Twitter user account or are not logged in to Twitter.

Only your public profile on Twitter and your public tweets are visible to us as the operator of our Twitter account. Which information and which tweets of yours are visible to us depends on your profile settings.

 

Communication tools that we use to communicate with you

If you send us messages via Twitter, we receive the following data from Twitter:

  • The message itself

  • Your name

  • Your profile picture

  • Any attachments

  • Time, date

  • Read receipt

We use this data to process your request and posts and to offer you support. For example, you can send us questions about our products and services via our Twitter account which we will then answer.

In addition, Twitter provides us with so-called Analytics data. This data contains anonymous statistics that we use to evaluate the quality of our Twitter page and content. These statistics are created on the basis of usage data that Twitter collects about your interaction with our Twitter page; we do not have access to this usage data.

The personal data you provide to us will be transferred to the Bosch legal entity responsible for the inquiry (for example, if your inquiry relates to a product or service marketed by another Bosch legal entity). The Bosch legal entity responsible for processing may also be located outside the EEA. In this case we may also transfer your personal data to recipients located outside the EEA in so-called third countries. In this case, we will ensure that an appropriate level of data protection exists at the recipient's site before transferring the data. You can obtain from us an overview of the recipients in third countries and a copy of the specifically agreed regulations to ensure an adequate level of data protection. You can contact us for this. You will find our contact details in the "Contact Us" section.

This processing is based on our legitimate interest in maintaining and promoting your satisfaction in accordance with Art. 6 (1) f) GDPR. Our concern is to be able to contact you on the basis of your enquiries or contributions, as well as to be able to determine your usage preferences (e.g. number of so-called followers, number of views of individual page areas, user statistics by age, geography and language) and to be able to adapt and improve the offer in our Twitter account to suit the target group as far as possible.

Rights of users

Please use the information in the Contact Us section to exercise your rights. Please make sure to provide enough information so we can clearly identify you. 

You have the right of access to your personal data, the right to rectification, the right to erasure, the right to restriction of processing and the right to data portability. If you have given us permission to process your personal data, you can revoke it at any time with effect for the future.

Objection to direct marketing

You can object to the processing of your personal data for advertising purposes at any time ("objection to advertising"). Please remember that for organisational reasons there may be an overlap between your objection and the use of your data in an already ongoing campaign.

Objection to data processing in the event of legal basis of "legitimate interest"

You also have the right to object to data processing by us at any time for reasons arising from your particular situation, insofar as this is based on the legal basis of "legitimate interest". Reasons must be provided.

Right of appeal to the supervisory authority

You have the right to file a complaint with a data protection authority. You can contact the data protection authority responsible for your place of residence or federal state or the data protection authority responsible for us.

Contact

If you would like to contact us, you can reach us at the address given in the “Data Controller” section.

To exercise your rights, please use the following link: https://request.privacy-bosch.com/entity/RB/lang/en-NZ/ .

To report data protection incidents, please use the following link: https://www.bkms-system.net/bosch-dataprotection.

For suggestions and complaints regarding the processing of your personal data, we recommend that you contact our data protection officer:

Data Protection Officer

Department for Information Security and Data Protection Bosch Group (C/ISP)

Postfach 30 02 20, 70442 Stuttgart, GERMANY

or mailto: DPO@remove.this.bosch.com

 

Changes to the data protection notice

We reserve the right to change our security and data protection measures. In these cases, we will also adapt our notice on data protection accordingly. Please therefore note the current version of our privacy policy.

Revision: 13.07.2021