eBike Flow app

In the smart system, the eBike Flow app connects you to your eBike
and your eBike to the digital world. Thanks to updates, your eBike
remains up to date and is continuously enhanced with new functions.

Download for Android

Download for iOS

You use the eBike Flow app to control all the functions of the smart system, which connects the drive unit, battery, display and control unit. It allows you to customize the eBike exactly to your preferences, to enhance it, and keep it up-to-date: simply download new features and services. You can conveniently install updates for your eBike via Bluetooth. This keeps your eBike up to date and continuously upgraded with new functions. You can therefore keep taking your riding enjoyment to a new level.

Watch the video

 

Premium subscription
A Flow+ subscription gives you access to the eBike Alarm premium service. This way, you can protect your eBike even better against theft.

 

All features

eBike Alarm

eBike Alarm is the alarm function for your eBike: in combination with eBike Lock, the digital service enables even more comprehensive additional protection against theft. Once set up, eBike Alarm is automatically activated as soon as you turn off your eBike. In case of attempted theft, eBike Alarm initially reacts with sound signals and illuminated LEDs. If your eBike is moved a lot, you will receive a message on your phone, the tracking function starts and you can track the position of your eBike in the eBike Flow app*. To use eBike Alarm, you need a Flow+ subscription and a ConnectModule.

Carefree parking

Stay connected to your eBike: You can see the parking location and security status of your eBike in the eBike Flow app.

Audible and visual alarm

eBike Alarm gives initial warning with sound signals and illuminated LEDs if it registers slight movements.

Tracking function and theft report

If your eBike is moved a lot, you will receive a notification on your phone and you can track the location. In the event of theft, you can create a document containing all the important data about your eBike.

*The eBike Flow app can be downloaded from the relevant app store at no additional cost. Use of the eBike Flow app is only possible after prior registration and conclusion of a separate user agreement with Robert Bosch GmbH, Bosch eBike Systems.

eBike Lock

After a one-time installation via the eBike Flow app, the phone acts as your digital key for activating motor support. Recognition is automatic via Bluetooth, so your phone can stay in your pocket. You can also unlock your eBike manually using your phone by tapping a button on the home screen. You can also set up Kiox 300 or Kiox 500 as a key. When you remove the display from the mount, the eBike is additionally protected by eBike Lock. When you reinsert it, motor support is activated. Whether eBike Lock is active and motor support deactivated is indicated by short tones, lights, and symbols on the LED Remote, display or phone. If your phone is lost, simply log into the eBike Flow app with your account on another phone. eBike Lock in the smart system offers free additional theft protection and more security for your eBike.

Easy handling

One-time installation of eBike Lock via the eBike Flow app – for additional theft protection.

Phone as a key

Your phone becomes a digital key – recognition is via Bluetooth.

Audible and visible feedback

Whether eBike Lock is active is signaled to you by sounds and symbols – for peace of mind.

Ride screen

Attach the SmartphoneGrip to the handlebar, insert your phone and open the eBike Flow app: the Ride Screen shows you the speed, ride duration and distance as well as the battery charge level. Apple users now also get their heart rate displayed, thanks to Apple Watch connectivity. While riding, you can use the control unit to switch between the Ride Screen and Navigation on your phone without taking your hands off the handlebar – safely and conveniently.

Phone as display

The SmartphoneGrip holds your phone securely on the handlebar on surfaced roads.

Ride data at a glance

The eBike Flow app provides you with information during the ride.

Safe riding

You control the display on your screen via the control unit on the handlebar. 

Route planning and navigation

With the eBike Flow app, you have two navigation options: use your phone on the handlebar or your Kiox 300 or Kiox 500. 
Import existing routes from komoot or plan your own routes in the eBike Flow app. Choose the route profile that fits your riding situation – such as daily rides, leisure rides or eMTB trails. If you use your phone as a navigation display, a map display tailored to your route profile is shown with additional information: In the city, for example, the 3D view of buildings makes orientation easier. A more minimalist display is offered by Kiox 300 and Kiox 500 – easy to follow turn-by-turn directions get you to your destination.

Suitable route profile

Get route suggestions and map displays that fit your riding situation.

Fast route planning

Plan your routes directly in the eBike Flow app and let yourself be reliably navigated.

Safe operation

While riding, you can safely switch between the Navigation and Ride screens via the control unit.

Favorite apps

Connect the eBike Flow app to the komoot and Strava apps and automatically record your ride and fitness data as soon as you set off. Transfer your routes from komoot to the eBike Flow app. If you're an iPhone user, if you wish activity tracking can also synchronize all data automatically with Apple Health, with your consent. If you take a break, the record of your ride pauses as well. It starts automatically when you set off again. You can stop it manually at any time with the Stop button. 

Connect apps

Connect the eBike Flow app to komoot, Strava, and also Apple Health, if you wish.

Share your success

Share your achievements and activities with your friends or community.

Track activities

Sync your ride and fitness data with your favorite apps.

Connect and protect:

Make it difficult for thieves: Download the eBike Flow app, subscribe to Flow+ and activate the eBike Alarm premium service. You stay connected to your eBike via your smartphone and can track the location of your eBike thanks to ConnectModule. So you can relax when you park your eBike.

General features

Updates over-the-air

Using the eBike Flow app, download new features and updates for components like the battery or motor for the smart system, and send them to your eBike via Bluetooth. We let you know as soon as a new update is available for your eBike with smart system. This way, your eBike is always up to date and you get to enjoy more options.

Home screen

Home screen

Charge level, remaining range or next service appointment – the home screen shows you everything you need to know, with constantly updated eBike data. If this is supported by your eBike manufacturer, your eBike model is displayed instead of the preset eBike illustration.

Activity tracking

Activity tracking

Start recording your ride and fitness data as soon as you set off. For iPhone users, activity tracking can also synchronize all data automatically with Apple Health if desired. If you take a break, the record of your ride pauses as well.

Custom riding modes

Custom riding modes

You can fine-tune the riding modes of the smart system*. Support, dynamics, maximum torque and top speed – you decide what you need. 

*Customization of riding modes is not possible for speed eBikes.

Find out more

Updates over-the-air

Updates over-the-air

Download updates, e.g. for your drive unit, via the eBike Flow app and transfer them to your eBike via Bluetooth. We continuously provide you with new features via the app – e.g. for even greater theft protection or improved navigation. 

Personalization

Personalization

Use the eBike Flow app to customize your eBike precisely as you wish: Adapt the Race, Cargo, Turbo, Auto, eMTB, Sport, Tour+, Tour and Eco riding modes to suit your needs. For more support and dynamics or for higher torque. You can customize the Kiox 300 or Kiox 500 displays: adapt the ride data and sequence of the existing displays, change layouts or add completely new screens. In total, you can choose from over 30 different items of information to see on your display.

How to use the eBike Flow app

Download now

Step 1

Download the app from the App Store or Google Play Store and install it.

Download the app from the App Store or Google Play Store and install it.

Step 2

Launch the app and register your Flow account using your SingleKey ID.

Launch the app and register your Flow account using your SingleKey ID.

Step 3

Connect your eBike to the eBike Flow app. Now you're ready to use your eBike with the smart system.

Connect your eBike to the eBike Flow app. Now you're ready to use your eBike with the smart system.

Step 4

Get Flow+ and enjoy access to the eBike Alarm premium service – for additional theft protection.

Get Flow+ and enjoy access to the eBike Alarm premium service – for additional theft protection.

More details

eBike settings

Define the most important settings for your eBike: you can find information about all components connected to your eBike here. In addition, the settings are where you configure how long the eBike must be idle before activity tracking is automatically switched off, or reset the data for calculating the range.

You can also take a look at the digital service book via the eBike Flow app. This gives you an overview of services and maintenance performed.

Help Center

Find the answers to all your questions about the eBike with the smart system in the Help Center of the eBike Flow app, where you can access clearly structured explanations about the app, the individual components, and their connection. You can also contact Support directly via the app.

Data protection

Protecting your privacy is important to us. That's why we treat your data confidentially and use it only in accordance with the legal requirements. We explain which information we process in an easy-to-understand way on our Data Privacy page.

On the home screen, in "My Dealer," you can now mark a dealer as favorite in the map view, so you can find it more quickly.

You can also take a look at the digital service book via the eBike Flow app. This gives you an overview of services and maintenance performed.

We customize the content of the Flow app to your eBike, your interests and your needs. This gives you a personalized service experience.

Home screen

The home screen gives you a quick overview of everything important: the latest individual and useful information about the eBike and the digital services from us and our partners, eBike manufacturers and dealers.

Help Center

To help you quickly find answers to all your questions about your eBike with the smart system, the Help Center in the eBike Flow app adapts the content according to the components currently connected to the app.

Personalized newsletter

Personalized newsletters contain information tailored to you about offers and services available from our partners, eBike manufacturers and dealers.

Does the app work with your eBike?

 

Discover product combinations

Which battery goes with which motor, which app matches which display? The overview of product combinations indicates the compatibilities between all Bosch eBike components.

Go to product combinations

 

FAQs

  • iPhones from iOS version 15.0 and with BLE 5.0 (BLE = Bluetooth Low Energy) are supported.
  • Android smartphones from Android 8.0 and with BLE 5.0 (BLE = Bluetooth Low Energy) are supported.

To get full functionality and support, you need to download the eBike Flow app for Android from the official Google Play Store.

You can in principle log in with the same eBike Flow app account (same access details) on different smartphones. If you want to save your activities across different smartphones in the same account one after another, observe the following points:

  1. You are logged into the eBike Flow app on both smartphones with the same access details.
  1. To change the smartphone, start new pairing with the "new" smartphone and make sure that the "old" smartphone is not in the immediate vicinity or delete the eBike from the Bluetooth settings of the "old" smartphone.

Additionally, please note that only one smartphone can be connected to the eBike at any time.

Your eBike can only be connected to one user account at a time. It is therefore necessary to reset the owner profile and remove the eBike from your account. You will find instructions on how to remove the eBike from the account here.

If you have sold your eBike without removing it from your account, you may receive an email from the new eBike user asking you to reset the ownership profile. To enable the new user to connect to your eBike, follow the instructions in the email. You can also find these instructions here.

Please reset the ownership profile on your eBike only if you are no longer the owner of the eBike and the person you have received the request from is the new owner.
You can find the  privacy policy of the eBike Flow app here.

More FAQs

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Enhance your experience with the eBike Flow app

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