More theft protection.
More options.
With Flow+, you can expand the digital theft protection for your eBike.¹ You'll also enjoy more convenient navigation, gain deeper insights into your rides, and access additional premium services.
So your eBike stays yours
A bike lock is the foundation for protecting your eBike. Our digital theft protection goes even further: It deters, warns you in the event of an attempted theft, and helps you find your ebike again if it has been stolen.¹ So you can park your eBike — and let go.
Your eBike will be less appealing to thieves. This is because our digital functions make the most valuable components of your eBike unusable for others: The motor support gets blocked, and your battery will not work in any other eBike.¹
If your eBike is moved unexpectedly, it immediately sounds an alarm — with beeps and flashing lights — to deter thieves. At the same time, you will receive a notification on your smartphone. That way, you won't waste any valuable time.¹
In the event of theft, you can track the location of your eBike live via GPS. If you mark it as stolen, it will be identified as stolen property. The digital theft report provides important information for the police.¹
| A comparison of your digital theft protection options | eBike Flow app | Flow+ without ConnectModule | Flow+ with ConnectModule |
|---|---|---|---|
| Lock motor support and use your smartphone as a digital key | Yes | Yes | Yes |
| Mark eBike as stolen | Yes | Yes | Yes |
| Save eBike data in the eBike pass | Yes | Yes | Yes |
| Create a digital theft report | Yes | Yes | Yes |
| Add digital protection to your eBike battery | No | Yes | Yes |
| Use the alarm on your eBike | No | No | Yes |
| Get notified when the eBike is in motion | No | No | Yes |
| Track the eBike's location in real time via GPS | No | No | Yes |
| Add location data to the digital theft report | No | No | Yes |
ConnectModule
The ConnectModule is a small component that is permanently installed on the eBike. Thanks to its own battery, GPS, mobile radio, and motion sensors, it will ensure that your eBike is always online and able to be located. In this way, it provides the technical basis for digital theft protection.¹
In the eBike Flow app, you can check whether your eBike is already equipped with a ConnectModule. If it's installed, you can expand the digital theft protection with Flow+ to include an alarm on your eBike, notifications on your smartphone, and GPS location tracking.
More theft protection.
With Flow+, you can expand the digital theft protection for your eBike.¹ You'll also enjoy more convenient navigation, gain deeper insights into your rides, and access additional premium services.
Download in the App Store Now on Google Play
Try Flow+ for free for one month. With the ConnectModule, you can use the premium services for free for 12 months.³
A bike lock is still the foundation. In addition, you can lock the motor support for free, making your eBike less appealing to thieves, mark it as stolen, save important data in the eBike pass, and use it to create a digital theft report. With Flow+, you also have additional digital protection for your eBike battery. For eBike alarms, smartphone notifications, GPS tracking, and additional location data in the theft report, you'll need a ConnectModule and Flow+.
With the free digital theft protection, you can lock the motor support, mark your eBike as stolen, and create a digital theft report. With Flow+, you can provide additional protection for your eBike battery. If your eBike is also equipped with a ConnectModule, it will respond to unexpected movements with sounds and light signals, notify you via your smartphone, and can be located via GPS in the event of theft.
No. Digital theft protection complements a mechanical lock but does not replace it. With the ConnectModule and Flow+, you'll be alerted in the event of an attempted theft and can track the location of your eBike — though this won't prevent the theft. Therefore, always secure your eBike to a fixed object using a suitable bike lock.
If the motor support is locked, you can still ride the eBike — but without support. It will not be unlocked again until your smartphone or a compatible display is recognized as a digital key. The additional protection for the eBike battery ensures that a stolen battery can no longer be used in any other eBike. To do that, you'll need Flow+.
You'll need an eBike equipped with the smart system, the eBike Flow App, a ConnectModule, and Flow+. In the eBike Flow app, you can check whether your eBike is already equipped with a ConnectModule or would be compatible with it. Find out how to check this here.
Once activated, the digital theft protection remains in effect even if your smartphone's battery is dead. Your eBike can still respond to movement with sounds and light signals and determine its location. However, you won't be able to receive notifications, see the location in the app, or use your smartphone as a digital key. If you've previously set up Kiox 300 or Kiox 500 as an additional key, can you use it to unlock your eBike. Alternatively, you can install the eBike Flow app on another smartphone and sign in with your SingleKey ID.
Well-informed
For complete digital theft protection with an alarm on your eBike, notifications on your smartphone, and GPS location tracking, you'll need a ConnectModule and the paid premium services of Flow+. When using Flow+, the General Terms and Conditions apply.
BackFor additional digital theft protection for your eBike battery, you'll need Flow+. Flow+ is a paid service. When using Flow+, the General Terms and Conditions apply.
BackIf this is your first time using Flow+, you can enjoy the premium services with ConnectModule for 12 months for free. Without the ConnectModule, you can try Flow+ for free for one month. After that, continued use is subject to a fee.
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