Our promise

Service and quality

Our products stand for high quality and reliability. We extensively test our components to ensure your safety and that of your eBike. To ensure you receive the best service, we train dealers to become Bosch eBike specialists. Whether for personal advice, regular software updates, or comprehensive all-round checks: Together with the dealer's eBike experts, we make sure you enjoy a great riding experience – so you can enjoy your eBike for a long time.

The bicycle mechanic uses tools to repair an eBike.

Products and service in the familiar Bosch quality

A Bosch employee is smiling as he talks on the phone, while looking at a Bosch product on a workbench.

High level of reliability

Our systems inspire people and offer technology “invented for life.” As you would expect of a Bosch product. Developed for limitless freedom: Drive units, displays and batteries from Bosch eBike Systems deliver high technical quality, and work as a perfectly coordinated team. Together with our digital solutions, the individual components form a perfectly coordinated system that offers a high level of efficiency, safety and comfort. For maximum fun and flow.

Two people are in a bike shop. One person is sitting on a green eBike, wearing a plaid jacket, black jeans, and black shoes. The other person stands next to them, holding a smartphone. In the background, you can see several bikes and modern furnishings.

Dealer education

Together with highly qualified dealers, Bosch eBike Systems is shaping the mobility of the future: ever more people are switching to eBikes. Any product is only as good as its service, and the same applies to eBikes. Bosch eBike Systems trains the dealers intensively and provides them with extensive products, services, and advertising materials, which can be used in many ways. For individual advice and many satisfied customers.

An eBike is suspended above the ground in a workshop. In the background, a Bosch employee is visible.

Service from a dealer

Regular service checks are important to keep your eBike functioning properly. Many dealers offer an initial inspection around four weeks after purchase or after cycling 186 miles. After the initial inspection, the dealer should also anticipate when your next service appointment will be needed, based on the service intervals. You'll receive a reminder on your display. The dealer should also regularly maintain mechanical components such as brakes, brake pads, and tire tread.

Find dealers

A woman wearing a Bosch shirt holds a PowerTube in her hand while talking on the phone. In the background, you can see a workshop environment.

Extended availability of spare parts

We want you to be able to rely on your eBike for many years to come. This is why we generally keep spare parts in store for at least six years after our last shipment to the eBike manufacturer. If a spare part is no longer available because individual components are no longer produced by our suppliers, we will recommend a suitable alternative. This means you can continue to use your eBike for a long time, even if something needs to be replaced, and enjoy many carefree miles.

Bosch eBike Systems

What sets us apart

Two eBike riders are smiling as they ride along a leaf-covered path in the forest.
Assuming responsibilitySus­tain­abil­i­ty
A young man in casual clothing and wearing a bicycle helmet rides an eBike on a city street, crossing a red bike path. Modern buildings and passersby are visible in the background.
Carefree mobilityeBike safety
Person holding a phone in their hand on which a route is depicted. In the background you can see a bicycle handlebar.
Digitally connected eBikingConnectivity