The eBike Flow app is the control center for your digital eBike experience. You use it to control all the functions of the smart system, which connects the motor, rechargeable battery, and control unit. The app allows you to customize the eBike exactly to your preferences, to enhance it and keep it up to date. You simply download new features and services and to install them via Bluetooth.
After a one-off installation via the eBike Flow app, the smartphone acts as your digital key for deactivating motor support. Recognition takes place automatically via Bluetooth technology, so your smartphone can stay in your pocket. Whether eBike Lock is active and motor support therefore deactivated is indicated by short tones, lights and symbols on the LED Remote, the display or smartphone. If your smartphone gets lost, simply log into the eBike Flow app with your account on another smartphone. eBike Lock in the smart system offers free, additional theft protection and more security for your eBike.
Attach the SmartphoneGrip to the handlebar, insert your smartphone and open the eBike Flow app. The Ride Screen displays your current speed, ride time and distance, as well as the battery charge level. While riding, you can use the LED Remote to switch between the Ride Screen and Navigation without taking your hands off the handlebars – safely and conveniently.
Choose the route profile that fits your riding situation - like daily trips, leisure rides or eMTB trails to get perfectly matched route suggestions. The navigation, with a map display specially adapted to the route profiles, makes it easier for you to find your way: In the city, for example, through buildings in 3D view. Detailed route information informs you about features such as elevation and route characteristics, additional notes on the map mark important points such as bicycle retailers or charging stations.
Connect the eBike Flow app with the komoot and Strava apps and automatically record your ride and fitness data as soon as you set off. If desired and with your consent, the Activity Tracking for iPhone users can also sync all data with Apple Health. If you take a break, the recording of your ride will pause too. It starts again automatically when you resume your ride. You can stop it manually at any time by pressing the stop button.
Connect your eBike Flow app with other apps. You can share ride data from your recorded activities with Apple Health, for example. Linking them provides you with additional information about your fitness and the eBike experience.
Define the most important settings for your eBike. Here you will find information on all the components connected to your eBike and can view the serial numbers of the motor or battery, for example. In addition, the settings are where you configure how long the eBike must be idle for before activity tracking is automatically ended or reset the data for calculating the range.
Find the answers to all your questions about the eBike with the smart system in the Help Center of the eBike Flow app, where you can access clearly structured explanations about the app, the individual components, and their connection. You can also contact Support directly via the app.
Protecting your privacy is important to us. That's why we treat your data confidentially and use it only in accordance with the legal provisions. We explain which information we process in an easy-to-understand way on our Data Protection overview page.
komoot & Strava integrated
Share your eBike rides with the community: As a user of the smart system, you can link the eBike Flow app with the komoot and Strava apps. Once you have registered and given your consent, your riding data such as cadence and power are transferred to the apps. This way, you enrich your sports and health analyses with your eBike activity data and obtain a more comprehensive picture of your progress.
You don't have an eBike yet?
Here you can find an overview of all products that work with the eBike Flow app.
- iPhones from iOS version 14.0 and with BLE 5.0 (BLE = Bluetooth Low Energy) are supported.
- Android smartphones from Android 7.1 and with BLE 5.0 (BLE = Bluetooth Low Energy) are supported.
No, not right now. As soon as you connect a second phone with the same user account, the previously connected phone will be deleted from the list of connected devices.
To ensure the new owner of the eBike has fresh settings, set the automatic trip reset to the default "next day" and select the "Remove eBike from account" command, so that your eBike is no longer listed at your account in our system.
The smart system – fully connected
The smart system digitally connects the most important eBike components, such as the motor, rechargeable battery, control unit, and display. This results in great functions that you can control via the eBike Flow app. And new ones are being added all the time: thanks to over-the-air updates, you can add additional features to your eBike and keep it up to date – simply and conveniently from your smartphone. This means your eBike can do more and more, and you can customize it perfectly to your preferences. For even more fun in a connected eBike world.