The eBike Flow app is the control center for your digital eBike experience. You use it to control all the functions of the smart system, which connects the motor, rechargeable battery, and control unit. The app allows you to customize the eBike exactly to your preferences, to enhance it and keep it up to date. You simply download new features and services and to install them via Bluetooth.
eBike Alarm is the alarm function for your eBike: In conjunction with eBike Lock, the new digital service enables even more comprehensive supplementary protection against theft. Once set up, eBike Alarm is automatically activated as soon as you turn off your eBike. In case of attempted theft, eBike Alarm initially reacts with sound signals and illuminated LEDs. If your eBike is moved a lot, you will receive a message on your smartphone, the tracking function starts and you can track the position of your eBike in the eBike Flow app*. To use eBike Alarm, the ConnectModule must be installed in your eBike.
eBike Alarm gives initial warning with sound signals and illuminated LEDs if it registers slight movements.
*The eBike Flow app can be downloaded from the corresponding app store at no additional cost. Use of the eBike Flow app is only possible after prior registration and conclusion of a separate user agreement with Robert Bosch GmbH, Bosch eBike Systems.
After a one-time installation via the eBike Flow app, the smartphone acts as your digital key for deactivating motor support. Recognition is automatic via Bluetooth, so your smartphone can stay in your pocket. Whether eBike Lock is active and motor support deactivated is indicated by short tones, lights, and symbols on the LED Remote, display or smartphone. If your smartphone is lost, simply log into the eBike Flow app with your account on another smartphone. eBike Lock in the smart system offers free additional theft protection and more security for your eBike.
Attach the SmartphoneGrip to the handlebar, insert your smartphone, and open the eBike Flow app. The Ride screen shows you your current speed and the battery charge level. Apple users now also get their heart rate displayed, thanks to Apple Watch connectivity. While riding, you can use the LED Remote or Mini Remote to switch between the Ride screen and Navigation without taking your hands off the handlebar – safely and conveniently.
With the eBike Flow app, you have two options for navigation: Use your smartphone on the handlebar or your Kiox 300 and plan your route in the eBike Flow app. Choose the route profile that fits your riding situation – such as daily rides, leisure tours or eMTB trails. You can also transfer routes from komoot to the eBike Flow app. If you decide to use your smartphone as the eBike display for navigation, you will be shown a map display with additional information tailored to your route profile. In the city, for example, the display of 3D buildings facilitates orientation. A more minimalist display is offered by Kiox 300 – easy to grasp line guidance and helpful turn-by-turn directions get you to your destination.
Connect the eBike Flow app with the komoot and Strava apps and automatically record your ride and fitness data as soon as you set off. Via komoot you can now also import your routes and navigate along the waypoints via the Navigation screen. For iPhone users, activity tracking can also synchronize all data automatically with Apple Health if desired – with your consent. If you take a break, the record of your ride pauses as well. It starts automatically when you move on. You can stop it manually at any time with the stop button.
Select the most important settings for your eBike. Here you will find information about all the components associated with your eBike. In addition, the settings are where you configure how long the eBike must be idle for before activity tracking is automatically switched off or reset the data for calculating the range.
Find the answers to all your questions about the eBike with the smart system in the Help centre of the eBike Flow app, where you can access clearly structured explanations about the app, the individual components, and their connection. You can also contact Support directly via the app.
Protecting your privacy is important to us. That's why we treat your data confidentially and use it only in accordance with the legal provisions. We explain which information we process in an easy-to-understand way on our Data Protection overview page.
On the home screen, under "My Dealer," you can now mark a dealer as favorite in the map view, so you can find it more quickly.
New You can now also view the digital service book using the eBike Flow app. This provides you with an overview of the service and maintenance work performed.
We customize the content of the Flow app to your eBike, your interests and your needs. This gives you a personalized service experience.
The Home Screen gives you a quick overview of everything important: Ongoing individual and useful information about the eBike and the digital services from us and our partners, eBike manufacturers and dealers.
To help you quickly find answers to all your questions about your eBike with the smart system, the Help Center in the eBike Flow app adapts the content according to the components currently connected to the app.
Individual newsletters contain information tailored to you about offers and services available from our partners, eBike manufacturers and dealers.
You don't have an eBike yet?
Here you can find an overview of all products that work with the eBike Flow app.
iPhones from iOS version 14.0 and with BLE 5.0 (BLE = Bluetooth Low Energy) are supported.
Android smartphones from Android 7.1 and with BLE 5.0 (BLE = Bluetooth Low Energy) are supported.
In general, you have the possibility to log in to different smartphones with the same eBike Flow App account (same credentials). If you want to save your activities on different smartphones in the same account one after the other, ensure the following points:
- You are logged into the app on both smartphones with the same account data
- To change the smartphone start a new pairing with the "new" smartphone and make sure that the "old" smartphone is not in the immediate area or delete the eBike from the Bluetooth settings of the "old" smartphone.
Please also note that only one smartphone can be connected to the eBike at the same time.
Your eBike can only be connected to one user account at a time. It is therefore necessary to reset the owner profile and remove the eBike from your account. You will find instructions on how to remove the eBike from the account here.
If you have sold your eBike without removing it from your account, you may receive an email from the new eBike user asking you to reset the ownership profile. To enable the new user to connect to your eBike, follow the instructions in the email. You can also find these instructions here.
Please reset the ownership profile on your eBike only if you are no longer the owner of the eBike and the person you have received the request from is the new owner.
The smart system – fully connected
The smart system digitally connects the most important eBike components, such as the motor, rechargeable battery, control unit, and display. This results in great functions that you can control via the eBike Flow app. And new ones are being added all the time: thanks to over-the-air updates, you can add additional features to your eBike and keep it up to date – simply and conveniently from your smartphone. This means your eBike can do more and more, and you can customize it perfectly to your preferences. For even more fun in a connected eBike world.
For more than 10 years, Bosch eBike Systems has been delivering innovative eBike drive systems that offer the best performance and quality. A large number of awards and test wins confirm this and make us proud to pursue our daily work.