The eBike Flow app

In the smart system, the eBike Flow app connects you with your eBike
and your eBike with the digital world. Thanks to updates, your eBike
remains current and is continuously enhanced with new features.

Google Play Store

Apple App Store

Use the eBike Flow app to control all functions of the smart system, which connects the drive unit, battery, display and control unit. It allows you to adapt the eBike to your needs, upgrade it and keep it up-to-date. You simply download new features and services. You can conveniently install updates for your eBike via Bluetooth. This keeps your eBike up-to-date and continuously upgraded with new features. This is how you can improve your riding experience.

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Premium subscription
The Flow+ subscription gives you access to the eBike Alarm premium service. This way, you can give your eBike even better protection against theft.

 

Latest features

eBike Alarm

eBike Alarm is the alarm function for your eBike: Used in conjunction with eBike Lock, the digital service offers even more comprehensive additional protection against theft. Once set up, eBike Alarm is automatically activated as soon as you turn off your eBike. In the event of attempted theft, eBike Alarm initially reacts with acoustic signals and illuminated LEDs. If your eBike is moved significantly, you will receive a message on your smartphone, the tracking function starts and you can track the position of your eBike in the eBike Flow app*. In order to use eBike Alarm, you need a Flow+ subscription and a ConnectModule.

Worry-free parking

Stay connected with your eBike: See its parking location and security status via the eBike Flow app.

Acoustic and visual alarm

eBike Alarm initially warns with acoustic signals and illuminated LEDs when it registers slight movements.

Tracking function and theft report

If your eBike is moved abruptly, you will receive a notification on your smartphone and the option to track its location. In the event of theft, you can automatically create a document containing all the important data about your eBike.

*The eBike Flow app can be downloaded from the relevant app store at no additional cost. The eBike Flow app can only be used after prior registration and conclusion of a separate user agreement with Robert Bosch GmbH, Bosch eBike Systems.

eBike Lock

After a one-time installation via the eBike Flow app, the smartphone acts as your digital key for activating motor support. Recognition takes place automatically via Bluetooth technology, so your smartphone can stay in your pocket. You can also unlock your eBike manually using your smartphone by tapping a button on the home screen. You can also set up Kiox 300 or Kiox 500 as a key. When you remove the display from the mount, the eBike is additionally protected by eBike Lock. When you reinsert it, motor support is activated. Whether eBike Lock is active and motor support therefore deactivated is indicated by short tones, lights and symbols on the LED Remote, the display or smartphone. If your smartphone gets lost, simply log into the eBike Flow app with your account on another smartphone. eBike Lock in the smart system offers free, additional theft protection and more security for your eBike.

Easy handling

eBike Lock just needs to be installed once via the eBike Flow app, bringing additional theft protection.

Using the smartphone as a key

Your smartphone becomes a digital key that is recognized via Bluetooth.

Audible and visible feedback

The active status of eBike Lock is signaled by sounds and symbols, giving you a safer feeling.

Ride screen

Attach the SmartphoneGrip to the handlebar, insert your smartphone and open the eBike Flow app: The Ride Screen displays the speed, ride time and distance, as well as the battery charge level. Apple users can now also display their heart rate thanks to Apple Watch connectivity. While riding, you can use the control unit to switch between the Ride Screen and Navigation on your smartphone safely and conveniently without taking your hands off the handlebars.

Using your smartphone as a display

The SmartphoneGrip holds your smartphone securely on the handlebars on paved roads.

Riding data at a glance

The eBike Flow app provides you with information during the ride.

Safe riding

Use the control unit on the handlebar to control the display on your screen. 

Route planning and navigation

With the eBike Flow app, you have two options for navigation: Use your smartphone on the handlebar or your Kiox 300 or Kiox 500. 
Import existing routes from komoot or plan your own routes in the eBike Flow app. Choose the route profile that fits your riding situation – for example daily trips, leisure rides or eMTB trails. If you use your smartphone as a navigation display, a map view tailored to your route profile is shown, including additional information: In the city, for example, the 3D representation of buildings makes orientation easier. The Kiox 300 and Kiox 500 provide a more minimalistic display – easy-to-grasp line guidance and helpful turn-by-turn directions take you to your destination.

Suitable route profile

Get route suggestions and map views that fit your riding situation.

Fast route planning

Plan your routes directly in the eBike Flow app and let yourself be reliably navigated to your destination.

Reliable operation

You can use the control unit to safely change the navigation, and ride screens, while on the move.

Favorite apps

Connect the eBike Flow app with the komoot and Strava apps and automatically record your ride and fitness data as soon as you set off. Transfer your routes from komoot to the eBike Flow app. If desired and with your consent, the activity tracking for iPhone users can also sync all data with Apple Health. If you take a break, the recording of your ride will pause too. It starts again automatically when you continue your ride. You can stop it manually at any time by pressing the Stop button. 

Connect apps

Connect the eBike Flow app with komoot, Strava and Apple Health if desired.

Share your successes

Share your successes and activities with your friends and community.

Track activities

Synchronize your tour and fitness data with your favorite apps.

Connect and protect:

Make it difficult for thieves: Download the eBike Flow app, subscribe to Flow+ and activate the eBike Alarm premium service. You stay connected to your eBike via your smartphone and can track the location of your eBike thanks to ConnectModule. So you can relax when you park your eBike.

General features

Over-the-air updates

Download new features and updates for components, like the battery or motor for the smart system, with the eBike Flow app and send them to your eBike via Bluetooth. We will inform you as soon as a new update is available for your eBike with smart system. That way your eBike is always up-to-date and you are able enjoy all available options.

Home screen

Home screen

Whether it's the battery status, remaining range or the next service appointment, the home screen shows everything you need to know with continuously updated eBike data. If this is supported by your eBike manufacturer, your eBike model is displayed instead of the preset eBike illustration.

Activity tracking

Activity tracking

Track your ride and fitness data as soon as you get started. If desired, the Activity Tracking for iPhone users can also sync all data automatically with Apple Health. If you take a break, the recording of your ride will pause too.

Individual riding modes

Individual riding modes

You can fine-tune the riding modes of the smart system.* Support, dynamics, maximum torque and maximum speed – you decide what you need. 

*It's not possible to customize your riding mode on speed eBikes.

Find out more

Over-the-air updates

Over-the-air updates

Download updates, for example for your drive unit, via the eBike Flow app and transfer them to your eBike via Bluetooth. We continuously provide you with new features via the app – e.g. for even greater protection against theft or improved navigation. 

Customization

Customization

Use the eBike Flow app to customize your eBike precisely as you wish: Adapt the Race, Cargo, Turbo, Auto, eMTB, Sport, Tour+, Tour and Eco riding modes to suit your needs. Get more support and dynamics or higher torque. You can customize the Kiox 300 or Kiox 500 displays: Adjust the riding data and sequence of the existing displays, change layouts or add completely new screens. In total, there are over 30 different items of information you can choose from to see on your display.

How to use the eBike Flow app

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Step 1

Download the app from the App Store or Google Play Store and install it.

Download the app from the App Store or Google Play Store and install it.

Step 2

Launch the app and register your Flow account using your SingleKey ID.

Launch the app and register your Flow account using your SingleKey ID.

Step 3

Connect your eBike with the eBike Flow app. Now you're ready to use your eBike with the smart system.

Connect your eBike with the eBike Flow app. Now you're ready to use your eBike with the smart system.

Step 4

Get Flow+ for access to the eBike Alarm premium service – for additional theft protection.

Get Flow+ for access to the eBike Alarm premium service – for additional theft protection.

Other functions

eBike settings

Adjust the most important settings for your eBike: You can find information about all components connected to your eBike here. Moreover, in the settings, you can adjust the time for which the eBike has to be idle for before activity tracking is automatically finalized or reset the data for calculating the range.

You can now also view the digital service book using the eBike Flow app. This provides you with an overview of the service and maintenance work performed.

Help Center

Find answers to all your questions about the eBike equipped with the smart system in the Help Center of the eBike Flow app, where you can access clearly structured explanations of the app, the individual components and their connection. You can also contact Support directly via the app.

Data Protection

Protecting your privacy is important to us. That's why we treat your data confidentially and use it only in accordance with the legal requirements. We explain which information we process in an easy-to-understand way on our Data protection overview page.

Under "My Dealer" on the home screen you can now mark a eBike dealer as a favorite in the map view, therefore enabling you to find it more quickly.

You can now also view the digital service book using the eBike Flow app. This provides you with an overview of the service and maintenance work performed.

We customize the content of the Flow app to your eBike, your interests and your needs. This gives you a personalized service experience.

Home screen

The home screen provides you with a quick overview of everything that's important: Ongoing individual and useful information about the eBike and the digital services from us and our partners, eBike manufacturers and eBike dealers.

Help Center

To help you quickly find answers to all your questions about your eBike with the smart system, the Help Center in the eBike Flow app adapts the content displayed to the eBike, and its components, currently connected to the app.

Personalized newsletters

Personalized newsletters contain information tailored to you, including offers and services online and information about the eBike from us and our partners, eBike manufacturers and eBike dealers.

Does the app work with your eBike?

 

Discover product combinations

Which app matches which display? Which battery goes with which motor? The overview of product combinations indicates the compatibilities between all Bosch eBike components.

Go to the product combinations

 

FAQs & more

  • iPhones from iOS version 15.0 and with BLE 5.0 (BLE = Bluetooth Low Energy) are supported.
  • Android smartphones from Android 8.0 and with BLE 5.0 (BLE = Bluetooth Low Energy) are supported.

To get full functionality and support, you need to download the eBike Flow app for Android from the official Google Play Store.

You can in principle log in with the same eBike Flow app account (same access details) on different smartphones. If you want to save your activities across different smartphones in the same account one after another, observe the following points:

  1. You are logged into the eBike Flow app on both smartphones with the same access details.
  1. To change the smartphone, start new pairing with the "new" smartphone and make sure that the "old" smartphone is not in the immediate vicinity or delete the eBike from the Bluetooth settings of the "old" smartphone.

Additionally, please note that only one smartphone can be connected to the eBike at any time.

Your eBike can only be connected to one user account at a time. It is therefore necessary to reset the owner profile and remove the eBike from your account. You will find instructions on how to remove the eBike from the account here.

If you have sold your eBike without removing it from your account, you may receive an email from the new eBike user asking you to reset the ownership profile. To enable the new user to connect to your eBike, follow the instructions in the email. You can also find these instructions here.

Please reset the ownership profile on your eBike only if you are no longer the owner of the eBike and the person you have received the request from is the new owner.
You can find the  privacy policy of the eBike Flow app here.

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Enhance your experience with the eBike Flow app

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