What is the digital service book?

The digital service book gives you an overview of the service history of your eBike, similar to a car service log. It gives an overview of changes, updates and services that your bike dealer has performed on your eBike. New types of service entries are continually being added.

These service entries are linked to your eBike and stay with it in the event of a change of ownership. You can request deletion of any or all entries at any time from your dealer or within the eBike Flow app at  Settings > Profile > Manage privacy rights.

Access to your digital service book is restricted to you as eBike owner and your dealer with your consent. You can find the digital service book in your eBike Flow app at  Settings > My eBike > Digital service book. You can also ask your dealer to send you the service entries of your eBike by e-mail or print them out. In the future, details of service entries will also be viewable directly in the eBike Flow app.