Service, information and guidance
The eBike pros in specialised trade
Expertise in specialised trade
Trained Bosch eBike specialist dealer
Together with highly qualified specialist dealers Bosch eBike systems create the mobility of the future: More and more people get on the eBike. Also with Pedelecs applies: Each product is as good as its service. Bosch eBike Systems trains the specialist dealers intensively and provides them additionally with extensive products, services and advertising materials, which can be used in many ways. For individual advice and many satisfied customers.
Always well informed
Bosch eBike specialist dealer trainings
Bosch eBike Systems offer the specialist dealer an annual training program, which is aligned with the actual product portfolio. Our eBike pros with long term experience in the field train eBike dealers and the workshop staff so that they can guarantee you the best possible service.
Find a Bosch eBike dealer close to you.
The specialist dealers are extensively trained in the eBike 'Expert' programme and receive continuous support - a benefit for the end customer, who profits from an especially competent service.
Bosch eBike experts excel by virtue of many years of Bosch eBike expertise and excellent advice.350 shops throughout Europe bear this mark.
The CapacityTester can be used by riders to determine the energy level of their eBike battery. The specialist dealer performs a comprehensive check.
A professional diagnostics solution from Bosch means that specialist dealers can read out eBike information. Moreover, your specialist dealer can regularly load software updates. This ensures your eBike is always up to date.
A first inspection of the eBike by a specialist dealer is recommended after approx. 4 weeks or 300 kilometres. Subsequently, the eBike should be subjected to a comprehensive service check at regular intervals.
Europe-wide, more than 10,000 specialist dealers are trained annually by Bosch to further optimise local service support and to ensure professional and personal advice.
Find dealers near you now
Current issues about the eBike
Bosch eBike Systems offers the specialty dealers a great variety of printed brochures, advertising materials and online tools so that you can be individually informed about the personalised advice around. Estimate together with your dealer the individual range of your eBikes, learn the functions of your Bosch on-board computers or arrange a test ride.
Bosch eBike Service
Diagnosis of the Bosch eBike Systems
With the professional DiagnosticTool the dealer can choose your eBike, update it, or perform individual adjustments.
The diagnosis report, made with the DiagnosticTool shows you the actual condition of the Bosch eBike components and contains a lot of useful information.
Continuous eBike fun
Many of our components can be obtained with upgrades. So that your eBike is always equipped with the components you want.
Current software versions
Classic Line 25 km/h from MY11: 220.127.116.11
Classic Line 45 km/h from MY12: 18.104.22.168
Active Line from MY14: 22.214.171.124
Active Line from MY18: 126.96.36.199
Active Line Plus from MY18: 188.8.131.52
Cargo Line from MY20: 184.108.40.206
Cargo Line smart system: 5.17.0
Performance Line from MY14: 220.127.116.11
Performance Line from MY20: 18.104.22.168
Performance Line smart system: 5.17.0
Performance Line Speed from MY14: 22.214.171.124
Performance Line Speed from MY20: 126.96.36.199
Performance Line Speed smart system: 5.17.0
Performance Line CX from MY15: 188.8.131.52
Performance Line CX from MY20: 184.108.40.206
Performance Line CX smart system: 5.17.0
Displays & Apps
Intuvia 100: 1.1.55
Kiox 300: 5.12.0
Nyon 1GB: 220.127.116.11
Nyon 8GB: 18.104.22.168
LED Remote: 5.15.0
System Controller: 5.15.0
Mini Remote: 1.1.20
eBike Connect App Android
eBike Connect App iOS