Our promise
Service and quality
Our products stand for high quality and reliability. We extensively test our components to ensure your safety and that of your eBike. To ensure that you receive the best service, we train specialist dealers to become Bosch eBike specialists. Whether for personal advice, regular software updates or comprehensive all-round checks: Together with the dealer's eBike experts, we make sure you enjoy a great riding experience – so that you can enjoy your eBike for a long time.
Products and service in the familiar Bosch quality
High reliability
With our systems, we inspire people and offer technology that is "Invented for life". Just what you'd expect of a product from Bosch. Developed for the ultimate joy of riding: Drive units, displays and batteries from Bosch eBike Systems impress with their high technical quality and make a perfectly coordinated team. Together with our digital solutions, the individual components form a perfectly coordinated system that offers a high level of efficiency, safety and comfort. For maximum riding fun and flow.
Expertise in specialised trade
Together with highly qualified specialist dealers, Bosch eBike Systems is shaping the mobility of the future: ever more people are switching to eBikes. The same applies to pedelecs: Any product is only as good as its service. Bosch eBike Systems trains the specialist dealers intensively and provides them additionally with extensive products, services and advertising materials, which can be used in many ways. For individual advice and many satisfied customers.
Service from a specialist dealer
Regular service checks are important to keep your eBike functioning properly. Many dealers offer an initial inspection around four weeks after purchase or after cycling 300 kilometres. After the initial inspection, the dealer should also anticipate when your next service appointment will be needed, based on the service intervals. You'll receive a reminder on your display. The specialist dealer should also regularly maintain mechanical components such as brakes, brake pads and tyre tread.
Long-term availability of spare parts
We want you to be able to rely on your eBike for many years to come. That's why we generally continue to supply spare parts for at least six years after our final delivery to eBike manufacturers. If a spare part is no longer available in specific cases, for example because individual components are no longer produced by our suppliers, we will recommend a suitable alternative. This means you can continue to use your eBike for a long time and enjoy many carefree kilometres, even if a part needs to be replaced.
Bosch eBike Systems
