How can I enable and use eBike Lock?
Activate eBike Lock with your Flow app from "Settings" > "eBike Settings" > "eBike Lock".
Once eBike Lock is enabled, your eBike will be automatically locked every time it is turned off. Turn your eBike off by pressing the On/Off button on your LED Remote. Also, your eBike will be turned off automatically if it is not used for 10 minutes or if you remove your eBike battery.
To unlock your eBike, turn it on and make sure you have your smartphone close by. Also ensure to have Bluetooth enabled and Flow app running in the background.
After your eBike is turned on, LED Remote will start to blink, looking for your smartphone to unlock your eBike. As soon as your smartphone is detected, your eBike will unlock.
To ensure your eBike is locked you can enable "Locking sound" in "Settings" > "eBike Settings" > "eBike Lock".
If unlocking doesn't work check out the troubleshooting steps here.
Tip for Android users: If unlocking takes a while, try excluding Flow app from any battery saving feature.