Can the Bosch eBike drive units be repaired?
Maintenance work and minor repairs to the drive unit can be carried out by bike dealers. This includes, for example, the use of a drive unit repair kit, regreasing or the replacement or retrofitting of bearing protection rings. If a larger defect is established, the motor will be collected from the dealer by Bosch. Whether a repair is possible is decided individually in each case. With some fault patterns, the drive units undergo a remanufacturing process in a service case. This means that drives that qualify for this after appropriate testing are reconditioned. After a final inspection, they are made available to the customer again with full functionality. This is part of our sustainability strategy and contributes to the reuse of components that are not defective.