Everyone can hand in their old or defective eBike battery free of charge at any bicycle retailer, who will forward it for environmentally friendly recycling. You do not need to purchase a new battery to use this service.
Please note that you should not touch severely damaged batteries with your bare hands, as electrolyte can leak out and cause skin irritation. Please store them in a safe place outdoors with the contacts taped off and take them to an approved bicycle retailer for proper disposal as soon as possible.
More information on battery recycling in North America can be found here.
Find a battery recycling location by visiting call2recycle.ca or contact the drop-off site locator at 1.877.2.RECYCLE (1.877.273.2925) to learn more or to find a drop-off site near you. (Sites equipped to receive eMobility batteries can be found using the Locator tool and selecting “Accepts eMobility” under the search filter.)