How can I track my rides with Kiox?
Make sure there is a Bluetooth connection between Kiox and the eBike Connect App smartphone app. The active Bluetooth connection can be recognized by a white Bluetooth icon () on the Kiox status screen. Recording starts automatically as soon as you activate the eBike system and ride off.
In order for the tracking of your rides with Kiox to work properly, we recommend that you agree to the transfer of geolocation data so that your ride data is synchronized with the app or portal. To do this, go to More > Settings > Data protection settings in the eBike Connect app.
Also, change the settings so that the eBike Connect app can always access your location. This is how to do it:
Open Settings > eBike Connect > Location** and select the Always option.
Android (using the example of a Huawei P20)
Open Settings and tap Apps twice. Tap eBike Connect > Authorize and activate Location.