My activities are not recorded or are only partially recorded.What can I do?

Incorrect settings in the smartphone and the eBike Flow app can lead to your activities only being partially recorded.For complete activity tracking, make sure that the Flow app is open in the background during your activities, i.e., visible in the App Switcher, and that there is a stable Internet connection.The location tracking permission in your smartphone settings should be set to "Always allow" for Android devices and "Always" for iOS devices.For Android devices, you should also check whether the Flow app is excluded from the battery optimization settings (smartphone settings).

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