Navigation with Kiox works best if you allow eBike Connect to also use your location when the app is in background mode.
Use the following settings for iOS: set the authorisation under "Location" to "Always". If you only want to use the navigation function, it is sufficient to set the location authorisation to "When using the app".
Use the following settings for Android: If you have enabled the Geolocation data option, you should set the location authorisation to "Always allow".
As a general rule: In order to use navigation with Kiox, Bluetooth must be enabled and Kiox must be connected to your smartphone.
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For more information and operating instructions, please refer to the corresponding user manual.