Kiox (FAQ)

My on-board computer is unable to connect to my smartphone. What do I do?

Attach the Kiox to the mount. To connect Kiox to your smartphone proceed as follows:
1. Select the "My eBike" tab.
2. Select "Add new eBike device" or "+".
3. Add Kiox. 
4. Follow the instructions on the app.

After you have pressed the illuminated button for 5 seconds, the message "I am Kiox xxx" will appear. If no number is displayed, turn the device off and then on again. Repeat steps 1 to 4. 

Note: It is only possible to connect Kiox and the app when stationary.