Kiox (FAQ)

How can I track my rides with Kiox?

To ensure that Kiox can track your rides perfectly, we recommend changing the settings to allow the eBike Connect App to access your location at all time. This is how to do it:
 
iOS

  1. 1. Open the app "Settings"
  2. 2. Click on "eBike Connect"
  3. 3. Click on "Location" and select "Always".

 
Android (e.g. on a Huawei P20)

  1. Open the app "Settings"
  2. Double-click on "Apps".
  3. Click on "eBike Connect"
  4. Click on "Authorisations" Activate "Location"