Why can’t I connect my smartphone to my Bosch eBike on-board computer?

If your on-board computer has not yet been connected to your account, go to “Add new device.” To do this, make sure that the correct unit has been selected. You can see more on-board computers by swiping to the right. Follow the steps on the app. Once you have selected the correct device, make sure Bluetooth is enabled on both devices. Then please follow the steps on the app.
If the app already knows your on-board computer, you must ensure that Bluetooth is activated. If there is a connection it will be displayed under “My eBike.”

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