What is the best solution if the rechargeable battery is defective?

If the rechargeable battery is defective, please contact your bicycle dealer. If the rechargeable battery is defective, it must be disposed of properly. In this case, we urge users of our eBike systems to visit a specialist dealer who will take care of the proper disposal.

Any questions?
We're happy to help.

Contact us

Any questions?
We're happy to help.

Contact us