Why can I sometimes not change a bike setting?

-This can happen when the eBike is in motion; don't change an eBike setting during a ride.
-This can happen if your phone is not connected to your eBike. Please check if there is a connection and try again.
-This can happen if the eBike runs a software update. Please wait until the software update progress is finished.

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Any questions?
We're happy to help.

Contact us