My activities are not recorded or only partially recorded and displayed in the eBike Connect app.What can I do?

Incorrect settings in your smartphone and the eBike Connect app can lead to your activities only being partially recorded.

For complete activity tracking, make sure that Store geolocation data is enabled in the eBike Connect settings and the location tracking permission is set to Always allow for Android devices and Always for iOS devices. Low power mode/battery saver should be turned off.

For Android devices, you should also check whether the eBike Connect app is excluded from the battery optimization settings (smartphone settings).