Intelligent additional theft protection - for an even greater feeling of security

LOCK

 

Google Play Store

Apple App Store

Intelligent additional theft protection - for an even greater feeling of security

LOCK

 

Google Play Store

Apple App Store

For a feeling of safety

Park the eBike and enjoy some worry-free downtime - the 'Lock' premium function is the ideal complement to a mechanical lock. 'Lock' enables motor support to be deactivated by removing the on-board computer. Only by attaching the same on-board computer does the lock automatically unlock again. The display and acoustic signals indicate whether the function is activated. 'Lock' is already available for the Kiox on-board computer and, from model year 2021, also for the new Nyon on-board computer. There is a one-time set up by means of the eBike Connect app, involving an in-app purchase. 

Acoustic feedback

Unmissable: As with the central locking on a car, audible feedback tells you whether Lock has been activated or deactivated. The acoustic signals can be switched on and off in the app.

The right on-board computer

Smart connection: 'Lock' is already available with the connected Kiox on-board computer and, from model year 2021, also with the new Nyon. The eBike can only be unlocked with the same on-board computer with which the 'Lock' feature was originally set up via the app.

Makes reselling harder

Deterrent: If 'Lock' is activated, it is no longer possible to ride with motor support. This makes the eBike less attractive to thieves: They will be unable to enjoy the eBike for themselves nor will they easily sell it on to someone else. 

Acoustic feedback

Unmissable: As with the central locking on a car, audible feedback tells you whether Lock has been activated or deactivated. The acoustic signals can be switched on and off in the app.

The right on-board computer

Smart connection: 'Lock' is already available with the connected Kiox on-board computer and, from model year 2021, also with the new Nyon. The eBike can only be unlocked with the same on-board computer with which the 'Lock' feature was originally set up via the app.

Makes reselling harder

Deterrent: If 'Lock' is activated, it is no longer possible to ride with motor support. This makes the eBike less attractive to thieves: They will be unable to enjoy the eBike for themselves nor will they easily sell it on to someone else. 

App set-up 

Installed in an instant: Once it has been purchased via the eBike Connect smartphone app, the 'Lock' premium function can initially be set up with the on-board computer. 

Using the on-board computer as the key

Quick parking: 'Lock' is simply activated and deactivated by connecting and disconnecting the on-board computer - simply lock it and then re-start it again just as easily. 

Information on the display

One glance is all it takes: A lock symbol on the status line of the display indicates whether the drive is deactivated. This ensures that you know immediately that your eBike is also secured.

App set-up 

Installed in an instant: Once it has been purchased via the eBike Connect smartphone app, the 'Lock' premium function can initially be set up with the on-board computer. 

Using the on-board computer as the key

Quick parking: 'Lock' is simply activated and deactivated by connecting and disconnecting the on-board computer - simply lock it and then re-start it again just as easily. 

Information on the display

One glance is all it takes: A lock symbol on the status line of the display indicates whether the drive is deactivated. This ensures that you know immediately that your eBike is also secured.

The 'Lock' premium function in conjunction with the Kiox and the new Nyon (model year 2021 onwards) is compatible with the Bosch Active Line and Active Line Plus drives from model year 2018 onwards and with the Performance Line, Cargo Line, Performance Line Speed and Performance Line CX from model year 2020 onwards.
 
Please make sure to update both the display and the Drive Unit to the latest software version. The current software versions for our components are listed here. There is also an explanation of how to find the hardware and software versions in the display settings. This information is also available under ebike-connect.com > “My eBike”.

The 'Lock' premium function in conjunction with the Kiox and the new Nyon (model year 2021 onwards) is compatible with the Bosch Active Line and Active Line Plus drives from model year 2018 onwards and with the Performance Line, Cargo Line, Performance Line Speed and Performance Line CX from model year 2020 onwards.
 
Please make sure to update both the display and the Drive Unit to the latest software version. The current software versions for our components are listed here. There is also an explanation of how to find the hardware and software versions in the display settings. This information is also available under ebike-connect.com > “My eBike”.

Kiox and Lock

Greater parking security

The 'Lock' premium function can be configured using Kiox and the eBike Connect smartphone app. 'Lock' is activated when the on-board computer is disconnected, ideally supplementing your eBike's mechanical lock, giving you security and peace of mind whenever you take a break.

Further information

Nyon and Lock

Worry-free parking

The 'Lock' premium function makes Nyon the key to greater security. This function enables motor support to be deactivated by removing the on-board computer, making the pedelec less attractive to thieves. A smart complement to a mechanical lock. 

Further information

Frequently asked questions about the 'Lock' function

After you have purchased the premium function from the Google Play Store or the Apple App Store, the Lock function will appear along with the individual eBikes under "My eBike". You can use the "Lock" menu item to set up the function and deactivate it. To do this, move the slide control to the right or left.

To ensure that Kiox can track your rides perfectly, we recommend changing the settings to allow the eBike Connect App to access your location at all time. This is how to do it:
 
iOS

  1. 1. Open the app "Settings"
  2. 2. Click on "eBike Connect"
  3. 3. Click on "Location" and select "Always".

 
Android (e.g. on a Huawei P20)

  1. Open the app "Settings"
  2. Double-click on "Apps".
  3. Click on "eBike Connect"
  4. Click on "Authorisations" Activate "Location"

You will find the "Lock Sounds" entry under "My eBike" in the Lock menu. You can activate/deactivate Lock/Unlock sounds by moving the slide control.

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