Bosch eBike Systems Announces New Service Partnership in New Zealand

  • Bosch eBike Systems will partner with Marleen Wholesalers Ltd. to provide exclusive servicing support to the New Zealand market in the latter half of 2019.
  • Marleen will operate a hotline, spare parts delivery and warranty handling support for local dealers.
  • Bosch will be introducing additional support initiatives in New Zealand to help dealers with after-market support and education on the latest innovations from Bosch eBike Systems later this year.

March 2019 - Bosch eBike Systems has announced a new service partnership in New Zealand with Marleen Wholesalers Ltd. as the company steps up its local eBike offering. The partnership will commence in the latter half of 2019, marking the first time Bosch has engaged with a dedicated local service partner in New Zealand.

Bosch has chosen to partner with Marleen due to their experience and deep level of understanding of the New Zealand market, and the company’s proven record in providing timely and professional support for local dealers.

Marleen will support Bosch eBike Systems through spare parts delivery, warranty handling and a support hotline. Local eBike retailers can expect a more efficient servicing experience from the supply of spare parts, to on-the-spot technical support to ensure end-consumers are never without their bike for too long.

To further demonstrate their commitment to the New Zealand market, Bosch will also look to engage local technical representative later this year who will work collaboratively with dealers and Marleen Wholesalers to provide technical support and arm dealers with the knowledge required to fully service and sell Bosch powered eBikes.

“Bosch is committed to delivering the highest quality after-market service in the eBike industry,”

said Mr. David Howard, General Manager of Bosch eBike Systems Asia Pacific.

“We knew Marleen Wholesalers would be a great partner due to their strong reputation in the local market and proven commitment to excellence in after-market support.”

 

Commenting on the partnership announcement, Graham Early, Managing Director of Marleen Wholesalers Ltd said, “we are very excited to be the exclusive service partner of Bosch eBike Systems in New Zealand.”

 

“Bosch has been integral to the growth and development of the local eBike market as a provider of premium and innovative eBike technologies. We will support Bosch in New Zealand so that riders love their experience, and those that choose to use Bosch from rider to service support have ultimate confidence in the product in this market,”

said by Graham Early.

For more information or to organize a trial of a Bosch powered eBike, please contact:

Ashleigh Bonica
Phone: +61 (0)3 9944 7632
Email: ashleigh.bonica@remove.this.edelman.com

Nicole Tseng
Phone: +86512 6890 8342
Email: nicole.tseng@remove.this.cn.bosch.com

Learn more about Bosch eBike Systems in New Zealand at:

www.bosch-ebike.nz