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Why is my smartphone not charging?
There are several reasons why your smartphone might not be charging:
- Your smartphone is not designed for wireless charging. Check the user manual of your smartphone here.
- Your smartphone requires more charging power than is provided by the SmartphoneGrip (see "here").
- The SmartphoneGrip does not sit properly on the holder.
- The smartphone is not seated properly in the SmartphoneGrip.
- The system is not switched on.
- When the eBike's battery reserve is reached, charging of the smartphone is deactivated so that safety functions such as the light continue to work.
- If the temperature is too high, the SmartphoneGrip automatically switches off the charging function.