Why is my Mini Remote not found when pairing?

  • Make sure the button cell is not empty.
  • Make sure your eBike, Mini Remote and smartphone are nearby and switched on.
  • Make sure your eBike is connected to the eBike Flow app.
  • Make sure your Mini Remote is in pairing mode.
    -, If the Mini Remote is already connected to an eBike but you want to connect it to another eBike, follow the steps described here.
  • After inserting the battery, immediately press the minus button for about 5 seconds.
  • The LED on the Mini Remote flashes blue and the Mini Remote remains in pairing mode for 30 seconds. Complete the pairing process in the app within those 30 seconds.

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