FAQ

キオックス

ネットワークトレーニングパートナー:Kioxは、スマートフォンアプリから使用できるナビゲーションなど、スポーティなサイクリストが必要とする全ての機能を提供します。

 

Why does the software update take so long?

Can I use my on-board computer on a second eBike?

How do I activate/deactivate the walk assistance/start-up help?

How long will the on-board computer battery last if I remove the on-board computer from the eBike?

How can I see which support level I am using?

What is the protection class of the on-board computer?

How can I change the background of my on-board computer?

How do I turn my eBike system on?

Why does the status screen sometimes show one battery and sometimes two?

How do I connect my smartphone to my on-board computer?

What fitness data can the on-board computer display?

Do I need to bear anything in mind if I am not using my on-board computer for a long time?

My on-board computer is unable to connect to my smartphone. What do I do?

Kiox 搭載コンピューターで利⽤可能なソフトウェア更新があるかどうかを 確認するにはどうすればよいですか?

My eBike rides are not displayed in the online portal or in the app. What could the problem be?

How do I record eBike journeys?

What is the selection button used for?

How do I access the on-board computer settings?

What data will be displayed if I take my Kiox out of the mount?

How do I register?

How do I use the on-board computer as a fitness motivator?

Where will I see the residual range of my eBike battery?

What is eSuspension?

Can eSuspension be retrofitted?

What information will I see in relation to the ABS and how does the indicator light work?

How can I transfer my settings to the on-board computer?

Can I connect my on-board computer to another smartphone/user account?

Where can I find out what the various error codes mean?

Where can I see whether my on-board computer is connected to my smartphone?

How can I reset my trip data manually?

How is altitude measured?

Which heart rate monitors can be used with the on-board computer?

What are the operating and storage temperatures?

How can I connect external devices, such as a heart-rate monitor?

イーバイクコネクト

ネットワーク eBike 走行:これは、道中の新しい楽しみ方です。ボッシュのスマートな車載コンピュータ、Kiox と Nyon がツアーの前後やツアー中に重要なすべてについて情報を提供します。無料装備:スマートフォン・アプリとオンライン・ポータル

How do I register?

How can I delete my activities?

What is the significance of the "Export to Strava" function in eBike Connect?

How do I register?

How can I delete my user profile?

Is the app compatible with my smartphone's operating system?

Why do some values differ between komoot and eBike Connect?

How do I import existing GPX routes into the ebike-connect online portal?

For which countries is the eBike Connect app available?

Why is it that bike rides alone are not imported?

How do I enter a destination?

How can I protect my personal data?

Can I synchronise just routes or just rides?

How do I save locations?

How can I delete my user profile?

Can I delete or edit komoot routes in eBike Connect?

How do I add stopovers when planning a route?

Can I use my user account to log in on another on-board computer?

Why is it that routes of more then 240 km in length cannot be synchronised?

What do the "Take me home" or "Take me to work" subfunctions do?

Where can I make fitness settings on the eBike Connect app?

How long does synchronisation between eBike Connect and komoot take?

Are there any pre-set points of interest?

How do I set up and activate or deactivate the premium 'Lock' function?

Why are some komoot routes not synchronised with my Bosch eBike Connect?

Can I access old destinations?

How do I activate/deactivate Lock/Unlock sounds?

Why are some rides not synchronised with komoot by eBike Connect?

How can I change my profile settings?

What points do I have to remember about the 'Lock' function when I bring my eBike for service or wish to sell it?

What points do I have to remember about the 'Lock' function when I change my smartphone?

What points do I have to remember about the 'Lock' function when I change my on-board computer?

What points do I have to remember about the 'Lock' function when I change my motor?

What can I do if the 'Lock' function has been installed on my eBike, but I have forgotten my access data for eBike Connect?

How do I enter a destination?

How do I add stopovers when planning a route?

Can I access old destinations?

How do I connect my smartphone to my on-board computer?

Why can't I connect my smartphone to my Bosch eBike on-board computer?

Where can I see whether my on-board computer is connected to my smartphone?

Where can I see which on-board computer is currently connected to my smartphone?

How do I remove my on-board computer from the smartphone?

My eBike rides are not displayed in the online portal or in the app. What could the problem be?

How can I change my profile settings?

ロック

On how many eBikes or on-board computers can I use the 'Lock' function?

電動シフト

What is eShift?

What gear shifting systems work with eShift?

Can eShift be retrofitted?

ABS(アンチロック・ブレーキ・システム)

How does ABS work?

What information will I see in relation to the ABS and how does the indicator light work?

Is ABS retrofittable?