In the event of an accident, an emergency countdown starts with sound support to alert anyone in your immediate vicinity. If an emergency is detected, Help Connect uses the smartphone's mobile data connection to transmit your current coordinates and the severity of the incident. The Help Connect assistant first attempts to contact you by phone. If the assistant is unable to establish contact and there is nothing to indicate that the ride has been resumed, the rescue chain is initiated depending on the severity of the incident. Regardless of this, you can also initiate an emergency call yourself.