What points do I need to remember when using Help Connect?

Help Connect is available for eBikes with SmartphoneHub Version 1.0.9 or higher and COBI.Bike. In order for you to use Help Connect, your smartphone must be attached to the SmartphoneHub or COBI.Bike on the handlebar in accordance with the operating instructions. The COBI.Bike App and Bluetooth must be active and the COBI.Bike App must be displayed on the ride screen. You also need a mobile phone connection and a data connection. 

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