FAQ

Frequently asked questions

Do you have a specific question about Bosch eBike systems? Then have a look through our FAQ page, which provides information on various relevant topics.

FAQ

Frequently asked questions

Do you have a specific question about Bosch eBike systems? Then have a look through our FAQ page, which provides information on various relevant topics.

FAQ

Does Bosch produce its own eBikes?

Which bike brands offer the Bosch eBike system?

Is a dealer directory available?

Which system variants does Bosch offer?

Is tuning allowed?

Can a bike be retrofitted with the Bosch eBike system?

Which parts of the Bosch drive system can riders repair themselves?

Battery repairs, cell replacement and “refreshing” the battery?

I have found a used battery for the Bosch eBike system online. Can I use it?

Alternative replacement battery for the Bosch eBike system?

Alternative charger for the Bosch eBike system?

Purchasing a converted eBike?

What warranty periods apply to the Bosch eBike system?

Which riding modes does the Bosch eBike System offer?

What riding range does the Bosch eBike System offer me?

How long does it take to charge the battery?

In the owner manual, it states that data is transferred to Bosch when the eBike is connected to the Bosch DiagnosticTool. Why is that and to which Bosch products does this apply?

What kind of data will be transmitted to Bosch if the DiagnosticTool is connected to bikes starting from model year 2019?

In the owner manual, it states that data is transferred to Bosch when the eBike is connected to the Bosch DiagnosticTool. Can I object to it?

I have had my DriveUnit replaced and have been notified that data will be transferred to Bosch when I take the eBike to the dealer. What does that mean? 

My bike was at the dealer for its service. They informed me that, as part of this service, data will be transferred to Bosch. Why is that?

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