Why can I sometimes not change a bike setting?

  • This could happen, when the eBike is not in standstill - don't change a eBike setting during a ride.

  • This could happen, if your phone is not connected to your eBike. Please check if there is a connection and try again.

  • This could happen, if the eBike executes a software update - then please wait until the software update progress is finished.

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