Bosch eBike Systems has announced a new service partnership in New Zealand with Marleen Wholesalers Ltd. as the company steps up its local eBike offering. The partnership will commence in the latter half of 2019, marking the first time Bosch has engaged with a dedicated local service partner in New Zealand.
Bosch has chosen to partner with Marleen due to their experience and deep level of understanding of the New Zealand market, and the company’s proven record in providing timely and professional support for local dealers.
Marleen will support Bosch eBike Systems through spare parts delivery, warranty handling and a support hotline. Local eBike retailers can expect a more efficient servicing experience from the supply of spare parts, to on-the-spot technical support to ensure end-consumers are never without their bike for too long.
To further demonstrate their commitment to the New Zealand market, Bosch will also look to engage local technical representative later this year who will work collaboratively with dealers and Marleen Wholesalers to provide technical support and arm dealers with the knowledge required to fully service and sell Bosch powered eBikes.