Status report: Apps & portals

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eBike Connect Portal, eBike Connect Backend: Maintenance planned for - . For details please check out or status overview page.

Which permissions does the eBike Flow app require and which settings must be activated on the smartphone?

eBike Flow App
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  • For registration you need internet access.

  • To pair your eBike with the app, Bluetooth must be activated. For Android, the location permission must also be granted.

  • For activity tracking, Bluetooth must remain activated and location permissions granted. If you authorize the app to use the location permissions in the background, the app does not have to run in the foreground. 

  • In order to access the ride screen you need to grant access to location permissions.

  •  The navigation feature requires granted location permission. In addition, stable GPS data and internet connection are the preconditions to having a good navigation service.

  • For data backups we recommend a mobile internet access.

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