Back

What data is transmitted to Bosch when the eBike is connected to the Bosch DiagnosticTool?

In order for us to process your request, your eBike must be connected to the professional DiagnosticTool from Bosch. The following information may be transmitted from you to Bosch for this purpose: your eBike's technical data to enable technical faults to be detected and eliminated and/or the eBike's serial number for software updates to bring the bike up to date. For the purpose of product improvement, performance and usage data (including torque, temperature, currents and voltages) will only be processed in anonymized form. This procedure applies to almost all Bosch eBike Systems products, such as the drive unit, rechargeable battery, ABS and the dealer service products, such as the CapacityTester.

You will find more information about this in our privacy policy at  www.bosch-ebike.com.

Tell a friend

Share link

Any questions?
We're happy to help.

Contact us

Help Center

Any questions?
We're happy to help.

Contact us