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What data is transmitted to Bosch when the eBike is connected to the Bosch DiagnosticTool?

For us to process your request, your eBike must be connected to the professional DiagnosticTool from Bosch. For this purpose, the following information may be transmitted from you to Bosch: e.g. technical data of your eBike for the detection and rectification of a technical fault and/or the serial number for software updates in order to bring your eBike up to date. For the purpose of product improvement, performance and usage data (including torque, temperature, currents and voltages) will only be processed in an anonymised form. This procedure applies to almost all Bosch eBike Systems products, such as the drive unit, rechargeable battery, ABS and the dealer service products, such as the CapacityTester.

You will find more information about this in our privacy policy at  www.bosch-ebike.com

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